Privacy Notice
All personal information given to us through this site will only be held and used in accordance with the Data Protection Act. We have developed a data protection policy, an information security policy and other internal controls to ensure that our uses of customer information comply with the eight Data Protection Principles of good information handling.

The principles require data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection.

City Booze Convenience Store is the Data Controller for this website and is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process orders and to provide you with the best shopping experience possible.

We have set out below details of the information we will collect about you, how we ensure the security of your information and how we will use your information.

What personal information do we collect?
We only collect personal information that is knowingly and voluntarily given to us by you. Generally, this occurs when you email us, provide us with feedback or enter a competition. As a result we may hold your name, email address and in certain circumstances your address and telephone number if you provided them to us.

We automatically collect anonymous information each time you visit. The information obtained in this way, which includes browsing patterns, is purely statistical and only used in aggregate form – it cannot be used to identify you. Information in aggregate form is used to: build our understanding of customer habits, interests and requirements; build marketing profiles; help with the strategic development of our site and service; track usage of the site; measure the success of our service.

The information we collect will only be used to contact you in response to your query, feedback or competition entry.

Cookies
Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user’s identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.

The Privacy and Electronic Communications (EC Directive) Regulations 2003 (“the Directive”), recognises that cookies are a “legitimate and useful tool” for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used, and to provide some information on how cookies are used. You can find more information on this subject at “http://www.allaboutcookies.org”. Lastly, the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at “http://www.allaboutcookies.org”.

Our cookies do not contain or transfer any personally identifiable information about you. Full details of the cookies used by Booker can be found below.

Necessary (2)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
CookieConsent cityboozedundee.co.uk Stores the user’s cookie consent state for the current domain 1 year HTTP Cookie
rc::c google.com Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor. Session HTML Local Storage
Statistics (6)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
__utma cityboozedundee.co.uk Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years HTTP Cookie
__utmb cityboozedundee.co.uk Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. 1 day HTTP Cookie
__utmc cityboozedundee.co.uk Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. Session HTTP Cookie
__utmt cityboozedundee.co.uk Used to throttle the speed of requests to the server. 1 day HTTP Cookie
__utmv cityboozedundee.co.uk Saves user-defined tracking parameters for use in Google Analytics. 1 day HTTP Cookie
__utmz cityboozedundee.co.uk Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 6 months HTTP Cookie
Marketing (1)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
r/collect doubleclick.net This cookie is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the visitor across devices and marketing channels. Session Pixel Tracker
How we store your personal information
We use Secure Socket Layer (SSL) technology that provides 128-bit encryption on your information before it is sent to us. This means only our secure server can read your information.

We follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access or improper use. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We have a strict internal policy which members of staff must comply with as a condition of employment and no external access to the system is permitted.

Your rights
You have a right to access the information we hold about you. You can request a copy of the personal information we possess and have any inaccuracies corrected. We may make a charge of £10 for providing these details to you. We will request proof of identity before processing such a request. Please make any requests for information to the Legal Department at the address below.

Disclosing information
We will not pass your information to any third parties if you have told us not to. We may pass on some general statistical information about our customers, sales figures, traffic patterns and related matters to reputable third parties, but these details will not include any personally identifying information. We may also disclose information about you if required to do so by law.

Changing to the privacy statement
We may change this statement from time to time by posting revisions on this site. Each time you enter this site you agree that the privacy statement current at that time shall apply to all data we hold about you.

Consent
By using our website you consent to the use of our personal data in the manner set out in this privacy statement.

City Booze Convenience Store
Please note that this notice does not cover data which may be processed by City Booze Convenience Store. City Booze Convenience Store are independently owned and operated and as such will have our processes and policies. Any queries relating to any personal data held or processed by a specific store should be directed to City Booze Convenience Store.

What is City Booze Dundee’s policy on the sale of age-restricted items?
At City Booze Dundee, we take our responsibilities as a retailer very earnestly. Our stores work in coherence with the government-backed Challenge 25 Policy. To make sure we comply with laws concerning the sale of age-restricted items. So, if you look under the age of 25 when purchasing any age-restricted items, our colleagues will request evidence of age to ensure you are over 18. However, the same applies to all online orders regardless of whether age-restricted items or others. Therefore, you need to be 18 or over to register for, and place, online orders.

Age-restricted items
Age-restricted products include; alcohol, cigarettes and cigarette paraphernalia, lottery tickets, scratch cards, solvents, knives, some DVDs, games and CDs, fireworks and some energy drinks.

Energy drinks
The sale of high caffeine energy drinks to anyone under the age of 16 is banned in all City Booze Dundee stores and petrol stations. This includes all high caffeine drinks containing more than 150mg of caffeine per liter. If you look under 16 our colleagues may ask you to provide some proof such as your photo ID to prove you're over 16.

Grocery Home Shopping Orders
When we deliver your order we ensure there is someone over the age of 18 at the delivery address or collection point to receive the order. However, if not then our colleague will reject the order and you will have to rebook your order. For information on how to rebook your order please visit our Cancelled order FAQ. You can also view our terms and conditions of sale.

George delivery and in-store collection orders
In the case of home deliveries, if there is no one over the age of 18 at the delivery address our fellow-worker will not be able to leave your parcel. Therefore, they will return at another time/date. If you are collecting your order from our store, our colleagues may ask to see evidence of your age, just like we would at our checkouts. If you are unable to provide proof of age, you will not be able to collect the parcel. As a result, we will have to cancel and refund the order. Please see our full terms and conditions for more information.

Contact
If you have any queries or concerns about the privacy of your information, or how we use your information, please contact our at info@cityboozedundee.co.uk

Updated: 1.1

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